2007 N. East Ave
Our Mission
Our mission at Mad Hatter is simple. We strive to provide our customers with a relaxed and enjoyable experience when dealing with the repairs of their automobile; to create a personal relationship through honesty and integrity while dealing with our customers; and to mantain the highest degree of quality in workmanship in completion of our work.
Not only do we take care of your car, but we also take care of you. Our facility is furnished with many amenities you typically don't find in an auto repair facility. We have a comfortable waiting room with a separate play area for the kids. We support you and your family in everything we do from the shop to the road. We want to make your repair experience as hassle free as possible. Need a ride to work or back to your house? Just ask! Our staff will be more than happy to accommodate your needs to make your repair experience as smooth as possible.
Mad Hatter Promises Service With a Smile
Not only will we treat your car with respect and dignity, we will treat you the same. Our service men and women are understanding and compassionate and will help in any way they can. Our head service representative will be there to keep you company as you wait for your vehicle to be repaired. If you have a need for a part that isn't normally in-stock, we will order it for you to make sure you get exactly the part you need. Our mechanics will take care of your vehicle and parts to assure you recieve excellent service.
About the Technicians
Mad Hatter hires ASE ( Automotive Service Excellence) who will take the proper time and care to get your vehicle fixed correctly. We pride ourselves on satisfying your car care needs in the most efficient and cost-effective manner possible. As your number one automotive care facility, we make sure the job gets done right the first time.
To Get Only What You Need
We use a three-step repair program to best suit your needs. First, we identify the immediate problems that need to be addressed in the near future. Second, we identify any secondary problems that may need to be addressed in the near future. Finally, we recommend preventative maintenance that will help keep your car running well and help avoid more costly repairs in the near future. Our policy is not to pressure you into services you don't need, but rather to assist you in your immediate needs, inform you in developing a plan to have the inditified repairs and services taken care of as easily as possible.
| Car Care Service | Brake Systems | Cool/Heat Systems | Electrical System | Fuel Systems | Suspension Systems |
|---|---|---|---|---|---|
| Chasis Lube | Brake Diagnosis | Diagnosis | Electrical Diagnosis | Fuel Diagnosis | Suspension Diagnosis |
| Factory Scheduled Maintenance | Pad Replacement | Mufflers | Drivebility | Carburetors | Shocks/Struts |
| Oil & Filter Change | Lining Replacement | Exhaust Pipes | Minor & Major Tune-ups | Gas Fuel Injection | Ball Joints |
| Transmission service | Hose Replacement | Tail Pipes | Alternators | Glow Plugs | Leaf Springs |
| Pack Wheel Bearings | Wheel Cylinders | Crossover Pipes | Starters | Lines | Coil Springs |
| Pack CV Joints | Master Cylinders | Clamps & Hangers | Lights | Hoses | King Pins |
| Differential Service | Emergency Brakes | Exhaust Manifolds | Power Accessories | Tanks | Control Arms |
| Brake Fluid Service | Brake Drums | Catalytic Converters | Heater Controls & AC | Guages | Drive Axles |
| Windsheild Washers | Brake Rotors | Gasket Replacement | Climate Controls | Pumps | Air Riders Systems |
| Battery Service | Machining | Dual Systems | Instruments/Guages | Filters | Racks Steering |
| Wiper Blades | Power Boosters | Computerized Alignment | |||
| Filter Replacement | Electrical Wiring |